A moderately sized
owner-managed business has many technology vendors.
There may be several hardware suppliers, two or three
technical software suppliers, and multiple application
vendors. Separate service providers exist for internet
access, website hosting and website design.
operations suppliers may also require integration with
information technology - including telecommunications,
shipping agents, office and shop-floor equipment suppliers.
In many cases, simple and cost-effective integration of just
a few of these many technological capabilities can have a
big impact on